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iGaming PAM
Player Account Management (PAM) by Skilrock is a central software that manages and tracks every aspect of a player’s profile, player habits & activity, and transactions across online casinos, sportsbooks, lotteries, or other gaming products. It is the link between the front-end game interfaces to the back-end business operations, compliance, and payment systems. PAM is a critical tool that enables operators to meet rising compliance standards, deliver seamless user experiences, and scale efficiently.
Skilrock’s iGaming PAM is built with decades of lottery and gaming expertise, offering end-to-end player lifecycle management tailored for all types of operators including iGaming operators, state-licensed iCasinos and sports betting platforms to tribal and lottery-backed ventures.
Key Benefit for Operators
Register and manage players securely across verticals
Handle wallets, loyalty, promotions, and bonuses from one hub
Integrate with third-party games, platforms, and services
Deliver a consistent, regulated player experience across jurisdictions
Key Features
Designed to
centralise control,
simplify complexity,
and enable scale
Full Player Management
Track behavior, transactions, risk patterns, and engagement in real time.
Multi-wallet System
Supports real-money, virtual coins, bonus balances, and loyalty points.
Bonus & Promotion Engine
Segment players and deploy automated rewards or retention offers.
CRM Support
Manage player relationships and boost retention with targeted, data-driven engagement.
Advanced KYC & Risk Tools
Real-time fraud detection, customizable AML triggers.
Multi-jurisdiction Ready
Handle operations across states/provinces with one system through configurable rules.
Admin Dashboard
Control settings, content, permissions, and workflows from a secure panel.
Omni-channel Ready
Unified play across desktop, mobile, kiosk, and retail.
PAM Architecture, Technology & Integrations
Skilrock’s PAM is built on a modular, API-first architecture designed for high configurability, rapid integration, and performance at scale. It can be deployed on-premise, in the cloud, or in a hybrid environment, supporting millions of concurrent sessions with enterprise-grade reliability.
Core Modules
- Player Module: Centralized player accounts, wallets, KYC, and session management
- Operator Module: Admin panel, CRM tools, bonus engine, loyalty programs, and reporting
- Integration Module: API connectivity for payment service providers, game aggregators, identity verification, geolocation, and affiliate systems
- Compliance Module: Real-time monitoring, AML triggers, jurisdiction-specific controls, and reporting
- Back Office & BI: Real-time dashboards, operational controls, and advanced data analytics for player behavior and revenue KPIs
Technology Highlights
- API-first framework for seamless third-party integrations
- Modular microservices enabling isolated scaling, security, and faster upgrades
- Flexible payment gateway support, including traditional PSPs and crypto options
- High-availability cloud infrastructure delivering 99.99% uptime
Explore other related Skilrock offerings
Infiniti Gaming
Platform
iGaming
Sports Betting
Marketing Services
Build a stronger iGaming core with our PAM
FAQs on iGaming PAM
